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Multi-Factor Authentication

WebWorkstationMobile

Multi-factor authentication, or MFA, adds an extra verification step after a user's primary sign-in method. The current ZynoSuite user interface does not include a general self-service MFA setup page for all users.

ZynoSuite currently relies on these user-visible security paths:

MethodWhere It Applies
Provider MFAMicrosoft Entra or Google Workspace SSO, configured in your identity provider
Fingerprint loginZynoWorkstation installations with a supported fingerprint reader
ZynoRMM hardware authenticatorsZynoRMM secure operations, where that module is enabled

Provider MFA

If your organization uses SSO, configure MFA rules in Microsoft Entra or Google Workspace. ZynoSuite sends the user to the provider during sign-in, and the provider handles its own MFA prompts.

This is the recommended MFA path for organizations already using a central identity provider.

Fingerprint Login

Fingerprint login is available only on ZynoWorkstation when the workstation has a supported fingerprint reader and the user has permission to manage fingerprints.

Fingerprint login is not the same as a general web MFA prompt. It is a Workstation sign-in method for shared or hardware-connected workstation environments.

See Fingerprint Login.

Passkeys

The authentication platform recognizes passkey/WebAuthn as an MFA mechanism, but the main ZynoSuite user interface does not currently expose a general passkey enrollment screen for standard web sign-in.

Where passkeys or hardware authenticators appear today, they are tied to specific secure workflows such as ZynoRMM.

See Passkeys.

What to Tell Users

For most organizations:

  • Web users should follow the MFA process enforced by Microsoft Entra or Google Workspace.
  • Workstation users can use fingerprint login when their workstation supports it.
  • Users should not expect a general "set up MFA" screen in ZynoSuite unless your organization has enabled a workflow that exposes one.

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