Number Selector

WebWorkstation

The ZynoTalk header selector controls which numbers or extensions are included in the current tab.

Permission Required

Only numbers and extensions you can access appear in the selector.

How The Selector Changes By Tab

The selector only shows items that match the tab you are using:

Tab	Items Shown
Calls	Voice numbers and SIP extensions.
Voicemail	Voicemail-enabled extensions.
SMS	Messaging-enabled or archived messaging numbers.
Fax	Digital fax numbers.

The selector is hidden on Reports because Reports has its own date, view, report type, and entity filters.

Selector Choices

• My Numbers includes your primary assignment plus numbers and extensions you starred.
• All Numbers, All Extensions, or All Numbers & Extensions includes every eligible item you can access for the current tab.
• An individual number or extension filters the tab to only that item.

If only one eligible item exists, the header can show that item directly. If no eligible items exist for a tab, that tab may be hidden or show a no-access message.

Update My Numbers

1. Open ZynoTalk.
2. Select the gear control for My Numbers & Notifications next to the number selector.
3. In My Numbers & Notifications, star the numbers or extensions you want included in My Numbers.
4. Adjust browser notifications, mobile notifications, or mobile call routing if needed.
5. Save the changes.

Common Issues

Problem	What To Check
A number is missing from SMS	The number may not have messaging enabled, or it may only be available for archived messages.
A number is missing from Fax	Only digital fax numbers appear in the Fax selector.
An extension is missing from Voicemail	The extension may not have voicemail enabled.
My Numbers is empty	Star at least one eligible item or ask an admin to assign a primary extension.

Related

• Notification Preferences
• ZynoTalk Numbers