Registering a Device

WebWorkstation

Registering — also called pairing or claiming — links a screen to your organization so you can manage it from ZynoDisplay. Every device, on every platform, uses the same simple flow: a code appears on the screen, and you enter it in ZynoSuite.

Permission Required

You need the Register Device permission to pair a device. See Permissions & Troubleshooting.

Before You Begin

1. Power on the screen and make sure it's connected to the internet.
2. Open the ZynoDisplay player app (it's pre‑installed on the ZynoDisplay touchscreen; otherwise install it).
3. On first launch the app shows a 9‑digit registration code, for example 123 456 789.

Register the Device

Register Device claims a screen using the 9-digit code shown on the player.

1. Open ZynoDisplay and go to Devices.
2. Select Register Device.
3. Choose the Location for this screen. The location sets the device's time zone, which is what schedules use.
4. Enter the 9‑digit code shown on the screen. You can type or paste it; spaces are ignored.
5. Select Register.

The screen is claimed, appears in your Devices list, and switches from the code to a "registered" state. Next, configure it — give it a name and assign content.

TIP

Pick the location that matches where the screen physically lives. Getting the time zone right now means your schedules behave correctly later.

After Registering

A freshly registered screen has no content yet, so it stays blank until you assign some. Open the device to name it and set its content, or add its screen to a group.

Moving a Device to Another Organization

A device can only belong to one organization at a time. To hand a screen over, the current owner removes it (which returns it to an unclaimed state and shows a fresh code), and the new owner registers that code.

Common Issues

Problem	What To Check
The code is rejected	Re‑check all 9 digits. Codes are shown on the device itself — make sure you're reading the current one.
The device never appears	Confirm the screen has network access, then refresh the Devices list.
Register Device is missing	Your account may not have the Register Device permission.
The screen still shows a code after registering	Give it a moment to sync; if it persists, confirm the device is online.
Someone else already claimed it	Ask an administrator which organization owns the device; it must be released before you can claim it.

Related

• Configuring a Device
• Supported Devices & Platforms
• Assigning Content