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Set Up ZynoDisplay on Samsung TV (Tizen)
WebWorkstationZynoDisplay runs on Samsung smart TVs running Tizen. Install the player from Samsung's apps, register the screen, then turn off the power‑saving features — especially the auto power off — so your content stays on around the clock.
Before You Begin
- The Samsung TV is set up, signed in to a Samsung account, and connected to your network.
- The screen has reliable power and internet.
- You have the Register Device permission in ZynoSuite. See Permissions & Troubleshooting.
TIP
These steps are for standard Samsung consumer TVs. Samsung also sells a dedicated digital‑signage line (Tizen Smart Signage / MagicINFO) with its own setup.
1. Install the App
- Press Home, then open Apps (the Smart Hub apps area).
- Search for ZynoDisplay and install it.
- Open ZynoDisplay once it installs.
2. Register the Screen
On first launch the app shows a 9‑digit registration code. Enter it in ZynoSuite to claim the screen — see Registering a Device. Once registered, the screen pulls down whatever content you assign it.
3. Change These Settings (Keep It Always-On)
Turn off Auto Power Off
This is the important one. Samsung TVs turn off after 4 hours of no remote activity. A signage screen never gets remote input, so without this change the TV powers off every four hours.
- Open Settings, then General (or General & Privacy).
- Select Power and Energy Saving (older models call this Eco Solution).
- Set Auto Power Off (sometimes Auto Protection Time / No Signal Power Off) to Off.
WARNING
Auto Power Off is on by default on most Samsung TVs. If a Samsung screen keeps switching off roughly every four hours, this is almost always the cause.
Turn off energy saving
In Settings → General → Power and Energy Saving, turn off Brightness Optimization and any Energy Saving Mode so the picture doesn't dim over time.
TIP
Tizen menus differ between Samsung model years, so the exact path to Auto Power Off and the energy‑saving options may differ from the steps above.
Remote Controls
Samsung Tizen TVs do not support ZynoDisplay's remote device controls. You still get full content control — assigning content, scheduling, and live overrides — from ZynoSuite. See Remote Control & Management.
Common Issues
| Problem | What To Check |
|---|---|
| The TV powers off every ~4 hours | Turn off Auto Power Off (Settings → General → Power and Energy Saving). This is the most common cause. |
| The picture dims on its own | Turn off Brightness Optimization / Energy Saving Mode. |
| Can't find ZynoDisplay in the store | Search Samsung's apps for ZynoDisplay. |
| The registration code is rejected | Re‑check all 9 digits against the code on the screen. See Registering a Device. |