Booking Activities

WebWorkstation

Booking Activities are the admin configuration behind ZynoSuite bookings. Each activity defines the service or experience being scheduled, how time slots are generated, which resources are used, and what contacts can do online.

Permission Required

You must be an administrator.

Open this page from Admin > ZynoSales > Booking.

Booking activities define how ZynoSales schedules services, resources, and online self-service rules.

Activities List

The Booking page shows an Activities section. Activity cards include:

• Activity name.
• URL slug.
• Scheduling strategy.
• Location, or All Locations.
• Inactive status, when the activity is not accepting new bookings.

Select an activity card to edit it, or select New Activity to create one.

Create an Activity

The New Activity wizard has four steps:

Step	Configure
Identity	Name, slug, location, and basic details.
Scheduling	How time slots are generated and displayed.
Buffers & Timing	Setup or cleanup time and advance booking controls.
Policies	Contact self-service and cancellation rules.

Select Create Activity when the setup is complete.

The slug is generated from the activity name, but it can be edited before saving. Use a short, readable slug because it can appear in online booking URLs.

Scheduling Strategy

Each activity uses one scheduling strategy:

Strategy	Use For
Fixed Slots	Classes, tours, events, or sessions where every booking uses the same duration.
Variable Duration	Activities where contacts choose from allowed durations, such as bowling or room rental.
Resource-Driven	Services where the booked product determines the duration, such as salon or spa services.

For deeper setup guidance, see Setting Up Activities.

Activity Detail Tabs

After creating an activity, use the activity detail tabs to finish configuration:

Tab	Purpose
General	Identity, scheduling, buffers, lead time, online self-service, and cancellation settings.
Schedules	Regular availability windows for the activity.
Slot Durations	Allowed durations for variable-duration activities.
Cancellation Rules	Custom cancellation policy rules when the activity uses custom policy handling.
Resources	Staff, rooms, lanes, equipment, or other resources that provide capacity.
Blocked Times	One-off closures or exceptions to regular availability.

ZynoSuite shows a sticky unsaved-changes bar with Discard and Save Changes when edits need to be saved.

How Activities Connect to Products

Activities define availability and rules. Bookable sales products determine what contacts can buy.

Use product booking settings to connect a product to an activity, set product duration when needed, and control pricing behavior. See Bookable Products.

Activation

Inactive activities do not appear in availability searches and cannot accept new bookings. Existing bookings are preserved.

Use inactive status while building a new activity or when a seasonal activity should temporarily stop accepting bookings.

Related

• Bookings Overview
• Setting Up Activities
• Schedules & Availability
• Resources
• Bookable Products