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Workstations

Workstation

Workstations are registered ZynoWorkstation installations on Windows PCs. They are used for hardware-connected stations such as registers, front desks, shipping counters, and service desks.

Open this page from Admin > General > Workstations.

Workstation List

Admin Workstations screen showing display name, assigned location, and connected device count
The Workstations screen shows registered desktop installations, their assigned locations, and detected hardware counts.

The Workstations page shows:

ColumnMeaning
Display NameThe friendly name for the Workstation installation
LocationThe location assigned to that workstation
DevicesThe number of detected hardware devices for that workstation

Use the All Locations filter to view only workstations assigned to a specific location. The current workstation is highlighted in the table.

Edit a Workstation

  1. Open Admin > General > Workstations.
  2. Select a workstation row.
  3. Update the Display Name.
  4. Choose the workstation Location.
  5. Review device preferences and hardware.
  6. Select Save.

Use names that staff can recognize, such as Front Register, Shipping Desk, or Back Office.

Device Preferences

The preferences tab lets you choose which detected device should be used for common hardware roles:

PreferenceUse
Barcode ScannerDefault scanner for product or fulfillment scanning
Cash DrawerDrawer opened by Salespoint cash workflows
Receipt PrinterPrinter used for receipts
Label PrinterPrinter used for labels
8x11" PrinterStandard document printer

Device options are based on detected hardware at the selected location. This allows a workstation to use its own devices or devices associated with another workstation at the same location when appropriate. If the workstation does not have a location selected, the preference lists will not show location devices.

Hardware

The hardware tab lists devices detected for the workstation. Device types can include printers, receipt printers, label printers, cash drawers, barcode scanners, and scanners.

If the page says No hardware detected on this workstation., check the physical connection, device power, desktop app status, and any required driver setup.

When to Update a Workstation

Update workstation settings when:

  • A Workstation installation is moved to a new location.
  • Staff need a clearer register or desk name.
  • A printer, drawer, or scanner is replaced.
  • More than one compatible hardware device is available and the default needs to change.

Still need help?

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