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Starting & Ending Sessions

Workstation

Start a cash session when a cash drawer begins use, and end it when the drawer is counted. This workflow is designed for ZynoWorkstation because it depends on workstation and cash drawer setup.

ZynoSales Cash Sessions list showing open and closed workstation drawer sessions
After sessions are started and ended in Workstation, the Cash Sessions list provides the audit view.

Permission Required

You need Salespoint access. Opening the drawer or managing drawer sessions may require additional cash drawer permission.

Start A Cash Session

  1. Open ZynoSales > Salespoint on ZynoWorkstation.
  2. Open the cart actions menu.
  3. Select More....
  4. Under Cash, select Begin Cash Session.
  5. Enter the starting cash amount.
  6. Confirm the starting amount.

ZynoSuite records the session and updates Salespoint so the workstation knows a cash session is open.

End A Cash Session

  1. Open ZynoSales > Salespoint on the same workstation.
  2. Open the cart actions menu.
  3. Select More....
  4. Under Cash, select End Cash Session.
  5. Review Expected Cash.
  6. Count bills and coins by denomination.
  7. Add notes if needed.
  8. Select Close Session.
  9. Confirm the actual cash amount.

ZynoSuite records the actual cash, denominations, notes, and any variance.

Denominations

The close session window supports counts for:

  • Bills: $100, $50, $20, $10, $5, $2, $1.
  • Coins: $1, 50 cents, 25 cents, 10 cents, 5 cents, 1 cent.

The total cash is calculated from the denomination counts.

Common Issues

ProblemWhat To Check
Begin Cash Session is missingConfirm cash payments and cash drawer setup are enabled
Expected cash is not loadedConfirm the workstation has an open cash session
Variance appearsRecount the drawer, then use notes to explain confirmed differences
Drawer will not openCheck workstation hardware, drawer connection, and permissions

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