Appearance
Packing Slips
WebWorkstationMobilePacking slips help staff pick, pack, and verify order contents before shipping. ZynoSuite can generate a packing slip for one fulfillment order or a combined PDF for a shipment batch.
Permission Required
You need ZynoSales fulfillment view access to open fulfillment orders. Batch printing requires fulfillment edit access.
Open a Packing Slip for One Order
- Open ZynoSales > Fulfillment.
- Select the order.
- Open the fulfillment view in the transaction detail.
- Select Open Packing Slip.
ZynoSuite generates a PDF named like Order 1234 Packing Slip.pdf, using the sale number for the order.
What Packing Slips Include
Packing slips are based on the order's fulfillment packages. They are intended to help staff confirm:
- The order being packed.
- The recipient information.
- The packages generated for the order.
- Product quantities and package contents.
Use the fulfillment detail to confirm package dimensions, carrier service, label status, and tracking details.
Print Packing Slips for a Batch
- Open ZynoSales > Fulfillment.
- Select Batches.
- Open a shipment batch.
- Select Print Packing Slips.
ZynoSuite generates a combined PDF named like Batch 12 Packing Slips.pdf.
The batch action is available after the batch has purchased labels. Use this with Print Shipping Labels when processing a group of orders together.
Packing Workflow
A typical packing workflow is:
- Open the fulfillment order or shipment batch.
- Print packing slips.
- Pick the listed items.
- Compare the picked items to the package contents in ZynoSuite.
- Print or attach shipping labels.
- Move the packed orders to the carrier or pickup workflow.
Common Issues
| Problem | What To Check |
|---|---|
| Open Packing Slip is missing | Confirm the sale has fulfillment information and packages. |
| Batch packing slips are disabled | Purchase at least one label in the batch. |
| Slip contents look wrong | Review the order items, package contents, and product fulfillment settings. |
| PDF did not download | Check browser pop-up and download settings, then try again. |