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E-Commerce Products
WebWorkstationMobileE-Commerce product settings control whether a product is listed on connected online storefronts and how it appears there.
Permission Required
You need ZynoSales product edit access and eCommerce access.
Open E-Commerce Product Settings
- Open ZynoSales > Products.
- Select a product.
- Open the E Comm tab.
- Select List product on eCommerce storefronts.
- Complete the storefront fields.
- Select Save.
Storefront Fields
| Field | Use |
|---|---|
| URL Slug | The product-specific part of the online product URL. |
| Sort Order | Higher sort order appears higher in storefront lists, then products sort by name. |
| Product Images | Images shown on the product page. Drag to reorder. The first image is primary. |
| Description | Rich product description shown to online customers. |
Changing a slug after a product is published can affect existing links and search engine indexing.
E-Commerce Product List View
On ZynoSales > Products, switch to the eComm view to review online products. The table shows:
- Product name.
- Slug.
- Sort order.
- Image count.
- Whether the product also has fulfillment/shipping metadata.
Images
Use clear product images. Add images from the Product Images section, preview them by selecting the thumbnail, remove images with the delete control, and drag images into the desired order.
Shipping Readiness
If an online product is physical and must be shipped, configure the product's Fulfillment tab too. The eComm view shows whether shipping metadata exists.
Common Issues
| Problem | What To Check |
|---|---|
| E Comm tab is missing | Confirm your role has eCommerce access. |
| Product is not listed online | Confirm List product on eCommerce storefronts is selected and saved. |
| Product image order is wrong | Drag images so the primary image is first. |
| Online shipping is not available | Configure the product's Fulfillment tab and admin fulfillment settings. |
| Product URL changed unexpectedly | Review the URL slug and avoid changing it after publishing unless necessary. |