Gift Card Payments

WebWorkstationMobile

Use gift card payments when a customer wants to pay with stored ZynoSuite gift card value.

Permission Required

You need Salespoint access and the Gift Card payment method must be enabled.

Take A Gift Card Payment

1. Build the sale in ZynoSales > Salespoint.
2. Select Pay.
3. Confirm or edit the Pay amount.
4. Select Gift Card.
5. Enter or scan the gift card number.
6. Wait for the balance message.
7. Select Pay.
8. After Payment Successful, send or print a receipt if needed.

If the gift card balance is lower than the payment amount, ZynoSuite applies the available balance and leaves the rest due.

Balance Messages

After a valid card is found, Salespoint tells you whether the card covers the payment amount:

Message	Meaning
The gift card's balance will be...	The card can cover the payment amount.
The gift card only has... remaining.	The card has less than the requested payment amount; ZynoSuite will apply the available value.
No gift card could be found with that number.	Check the number and try again.

The Pay button is ready only after Salespoint finds a valid gift card.

Split Payment Notes

If the gift card does not cover the full sale:

1. Complete the gift card payment.
2. Select Return to Sale.
3. Select Pay again.
4. Collect the remaining balance with another payment method.

Common Issues

Problem	What To Check
Gift Card is missing	Ask an administrator to enable gift card payments.
Card is not found	Confirm the 16-digit number, scan again, or look up the card under ZynoSales > Gift Cards.
Sale still has a balance	Take another payment for the remaining amount.
Balance is lower than expected	Review the card's current value and recent redemption history.

Related

• Redeeming & Balance
• Split Payments
• Gift Cards