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Deposit Tracking
WebWorkstationMobileDeposit tracking appears in Daily Closeouts when customers pay deposits before the final sale is completed. Use it to review which customer tabs contributed to the closeout's Deposits Received total.
Permission Required
You need ZynoSales reports view access. Opening the underlying tab or transaction may require Salespoint or transaction permissions.
Where Deposits Appear
Daily Closeouts can show two deposit totals:
| Total | Meaning |
|---|---|
| Deposits Received | Deposits collected on saved, future, or otherwise not-yet-final sales. |
| Deposits Applied | Deposits applied when a sale is completed later. |
Closeout reconciliation includes both values so prepayments do not distort daily totals.
View Deposit Details
- Open ZynoSales > Daily Closeouts.
- Select a closeout row.
- Open the actions menu.
- Select View Deposits.
The Deposits Received modal lists the related customer and deposit amount.
Open The Related Sale
Select a deposit row:
- If the related tab is still open or saved, ZynoSuite opens it in Salespoint.
- If the related sale is closed, ZynoSuite opens the transaction detail.
Use this to confirm the customer, payment, and remaining balance behind the deposit.
Reconciliation Tips
- Compare Deposits Received to prepayments collected that day.
- Compare Deposits Applied to sales completed using previously collected deposits.
- Review the underlying tab or transaction when a deposit total is unexpected.
- Use transaction details for payment method, receipt, and refund history.
Common Issues
| Problem | What To Check |
|---|---|
| View Deposits is missing | The closeout may not have deposits received. |
| Deposit opens Salespoint | The deposit is tied to an open or saved tab. |
| Deposit opens Transaction Detail | The related sale is already closed. |
| Closeout is unbalanced | Compare deposits received, deposits applied, payments, and sales totals. |