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Pickup Scanning
WebWorkstationMobilePickup Scanning is a camera-based scanner for adding shipments to a pickup session by barcode. It is designed for fulfillment workflows where packed shipments are scanned as they are handed off or grouped for pickup.
Permission Required
You need ZynoSales fulfillment edit access.
Open Pickup Scanning
Open ZynoSales > Fulfillment > Pickup Scanning.
The scanner opens full screen and uses the device camera. On some browsers or devices, select Continue to start video playback after granting camera permission.
Supported Barcode Format
Pickup Scanning uses Code 128 barcodes. If the current browser or device does not support Code 128 barcode detection, ZynoSuite shows Code 128 is not supported.
For product UPC scanning at the register, see Product Search & Scanning. Pickup Scanning is for fulfillment shipment barcodes, not product lookup.
Scan Shipments
- Allow camera access when prompted.
- Point the camera at the shipment barcode.
- Hold steady until the barcode is detected.
- Wait for the confirmation toast before scanning the next shipment.
When a shipment is added, ZynoSuite shows a toast with the recipient, destination, and carrier.
Duplicate Scan Protection
The scanner ignores repeat reads of the same barcode for a short window. This helps prevent accidental duplicate scans when the camera sees the same label several times in a row.
Pickup Session
ZynoSuite keeps the active pickup session in the browser session. If you refresh or move around during the same session, subsequent scans continue adding to that pickup until the session changes.
Common Issues
| Problem | What To Check |
|---|---|
| Camera does not start | Grant camera permission and select Continue if it appears. |
| Code 128 is not supported | Use a different supported browser or device. |
| Barcode is not detected | Improve lighting, flatten the label, and keep the barcode fully in frame. |
| Scan shows an error | Confirm the barcode belongs to a fulfillment shipment that is eligible for pickup scanning. |
| Same label is not scanning again | Wait a few seconds; duplicate scan protection may be active. |