Appearance
Cash Payments
WebWorkstationMobileUse cash payments to record cash received at the register and calculate change due.
Permission Required
You need Salespoint access. Cash must be enabled by an administrator under Admin > ZynoSales > Payments, on the Payment Methods tab.
Take A Cash Payment
- Build the sale in ZynoSales > Salespoint.
- Select Pay.
- Confirm or edit the Pay amount.
- Select Cash.
- Enter the amount of cash received in Cash Received.
- Use preset buttons such as $1, $5, $10, $20, $50, $100, or Exact if helpful.
- Select Pay.
- Review the change due on the success screen.
- Send or print a receipt if needed.
If the customer gives more cash than the payment amount, ZynoSuite records only the amount needed for the payment and shows the change due.
Cash Drawer Behavior
On Workstation, a configured cash drawer can open automatically when a cash payment is recorded.
If the payment is recorded but the drawer cannot open, Salespoint warns you and tells you to open the drawer manually.
Workstation
Cash drawer support requires ZynoWorkstation, cash payment support, and cash drawer configuration.Cash Sessions
If your organization uses cash sessions, start the cash session before accepting cash at the register. Cash sessions help track opening cash, cash payments, cash refunds, and drawer counts.
Start or end a cash session from the Salespoint cart actions menu by selecting More..., then choosing Begin Cash Session or End Cash Session under Cash. Review session history and discrepancies from ZynoSales > Cash Sessions.
Common Issues
| Problem | What To Check |
|---|---|
| Cash is missing | Ask an admin to enable cash payments. |
| Cash drawer does not open | Confirm you are on Workstation and the drawer is connected/configured. |
| Change due looks wrong | Confirm the Pay amount and Cash Received amount before selecting Pay. |
| Cash session totals do not match | Review cash payments, cash refunds, and any manual drawer activity during the session. |