Appearance
E-Commerce
WebWorkstationMobileZynoSuite's current eCommerce controls are centered on product listings and eCommerce-originated sales. Use them to decide which products appear online, maintain storefront product content, and review online transactions in ZynoSales.
Permission Required
You need eCommerce access for eCommerce product settings. Related transactions and reports require the matching ZynoSales permissions.
What You Can Manage
| Area | Where |
|---|---|
| Product storefront visibility | ZynoSales > Products > E Comm tab |
| Product URL slug and sort order | ZynoSales > Products > E Comm tab |
| Product images and description | ZynoSales > Products > E Comm tab |
| Shipping metadata for physical products | ZynoSales > Products > Fulfillment tab |
| Shipping carriers, rate markup, and box types | Admin > ZynoSales > Fulfillment |
| Online-originated sales | ZynoSales > Transactions |
There is not a separate storefront settings screen in the current ZynoSales UI. Configure what is available by managing product eCommerce fields and fulfillment settings.
Prepare A Product For E-Commerce
- Open ZynoSales > Products.
- Open or create the product.
- Use the normal Product tab to set name, category, price, tax group, and availability.
- Open E Comm.
- Select List product on eCommerce storefronts.
- Add slug, sort order, images, and description.
- If the product ships, open Fulfillment and enter weight and dimensions.
- Select Save.
Review E-Commerce Products
- Open ZynoSales > Products.
- Switch to eComm view.
- Review slug, sort order, image count, and shipping status.
- Select a row to edit the product.
Review E-Commerce Sales
Open ZynoSales > Transactions. E-Commerce transactions show eCommerce as the salesperson/source in transaction lists and transaction detail.
Common Issues
| Problem | What To Check |
|---|---|
| Product does not appear online | Confirm eCommerce listing is enabled and the product is saved. |
| Product is missing images | Add images on the E Comm tab. |
| Online product cannot ship | Confirm the product has fulfillment metadata and Admin fulfillment settings are configured. |
| Online sale is hard to identify | In Transactions, look for eCommerce in the salesperson/source column. |